Alissa Addicks

Photo of a woman sitting at a bench

Alissa is driven to help others work better.

She is a professional in business process improvement and customer service with experience working across complex organisational business units.  This has given Alissa great insight into the benefits of Business Process Management and how a focus on better process documentation and knowledge management systems can bring enormous efficiencies to the way people work.

Alissa has experience in customer service across the commercial and education sectors and brings a customer focused lens to her work. She has a wide range of skills and is well-versed in business process mapping software, customer service management, stakeholder engagement, lean methodology and human resource practices. Alissa has excellent interpersonal skills and builds positive working relationships across all levels of an organisation.


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